All repair work comes with a 14 day warranty for the exact same fault.
Warrant is void if peer to peer / file sharing (e.g. bear share, bit torrent etc) software is used or R – Rated sites have been visited.
If the computer has been tampered with outside of the normal operating conditions.
Muzz it has the final say whether the repair will be covered under the warranty or if this is considered a new issue.
Virus / malware / spyware removal comes with a 1 week warranty only (this is dependent of having full paid internet security software suite installed and updated on the system, and windows updates being up to date also).
Systems and Parts
All new parts purchased through Muzz IT will come with a standard 1 year Return To Base Warranty unless otherwise specified.
Laptop replacement screens come with a 6 month warranty unless otherwise specified.
All Muzz IT built systems come with a 2 year Return To Base Warranty unless otherwise specified.
If you find a fault with your product or service please contact Muzz IT as soon as possible.
The quicker we know about a fault the sooner we can get it sorted for you.
In many cases if a part is faulty within the first 7 days and we have it in stock we can replace it once we have confirmed the fault.